Privacy Policy

Last Updated: January 2025

1. Introduction

Switch Orbit Technologies, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Business address and location
  • Payment and billing information
  • Project requirements and technical specifications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our services
  • To process transactions and send related information
  • To respond to your inquiries and provide customer support
  • To send marketing communications (with your consent)
  • To detect, prevent, and address technical issues
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our business
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure servers and databases
  • Regular security audits and assessments
  • Access controls and authentication mechanisms
  • ISO 27001 certified security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@switchorbit.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Switch Orbit Technologies, Inc.

Mezzanine Floor Office No. 2, Bait us Salam Building

Nazimabad Block 2, Karachi, Pakistan

Email: privacy@switchorbit.com

Phone: +44 7490 335271